The second-hand marketplace Users Voice Frustration Regarding Sizing Updates
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The second-hand shopping app has updated its measurement guidelines for women's and children's garments failing to inform every member regarding the update.
Online Platforms Reaction
Countless users and merchants have taken to social media claiming that product pages now present a modified sizing category compared to what was initially listed due to the recalibration.
Vinted explained the revised method more closely matches other platforms.
The platform has recommended to examine their items and update the measurements by hand where appropriate, which has left users frustrated.
Measurement Approach Modifications
Previously, the sizing featured one number and one letter, for instance S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size used to be a 12 but now shows as UK 16-18.
User Stories
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, based in Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Manual Updates
Charlotte Lunn, from Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she explained.
Service Background
The platform boasts over 100 million users, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: previously, Vinted reversed a change regarding delivery choices due to shopper criticism.
